U.S. Delivery rates and times
We ship our products to residential and commercial street addresses. Sorry, but we cannot ship to Post Office boxes. We offer three delivery options; Standard, Expedited and for certain products Premium Handling. In most cases, we ship via FedEx. You’ll have an opportunity to see the various shipping options and make your selection before completing your order.
Most orders received before 3 PM are shipped the same day
Actual delivery time varies based on two factors; our order processing time including credit card processing and then the time it takes the delivery company to transport the item from the warehouse to your door. Most orders received before 3 PM are shipped the same day. Then, you'll need to allow the delivery company time to deliver the package from our warehouse to your door. If you order multiple items in one order, we’ll ship each of them as they are available.
OPTION #1 Standard Shipping (usually 3 -7 days- your best deal!)
The price for Standard shipping is 15% of the value of your order with a minimum charge of $7.95 and a maximum charge of $49.95.
Standard Shipping is available for almost all of our items to all 50 states. (excluding heavy / oversize items). Orders shipped via Standard Shipping will arrive within three to seven business days to most locations. Delivery times to Alaska and Hawaii may take an additional 5-7 days. Most of our items are delivered by carriers who deliver six days a week, Monday – Saturday.
OPTION #2 Expedited Shipping
The price for Expedited shipping is 30% of the value of your order with a minimum charge of $39.95 and a maximum charge of $79.95
Expedited Shipping is available for non-heavy/non-oversized items to the 48 contiguous states. Most expedited orders will arrive in less than two business days plus order processing time.
OPTION #3 Two Day Shipping (on selected products)
Certain products (primarily cold therapy products are available in two business days at extra charge. Note that items ordered on a Thursday for which two day delivery is selecterd will be delivered on the following Monday and items ordered on a Friday for which two day delivery is selected will be delivered on the following Tuesday.
OPTION #4 Overnight Shipping (on selected products)
Certain products (primarily cold therapy products are available overnight for next day delivery at extra charge. Note that items ordered on a Friday for which overnight next day delivery is selected will be delivered on the following Tuesday.
Some items like wheelchairs, walkers, rollaters, bath chairs and scooters may have additional shipping charges due to their large size or weight. If there's surcharge, it will be shown on the page featuring the product.
OPTION #4 Inside delivery / assembly of certain items
Our regular delivery options include delivery of your VidaCura purchase to your door. Some items like lift chairs, beds and scooters may be bulky and/or require assembly. We can do this for you with our Inside / Setup service. For a small fee, our bonded and insured team will deliver the item to the room in your home of your choice, unpack and set it up, test it to make sure it's working properly and remove all empty cartons and packaging materials. We offer this service as an optional purchase when you order products that might need it.
About Sales Taxes
VidaCura charges sales tax where applicable for items shipped to the following states: Connecticut, Florida, New York, Texas, Illiniois and California. Note that sales tax regulations are complex and some items are taxable in certain states where other items are not.